Smart phone and tablet supportChoosing mobile phones and tablets

Choosing mobile phones and tablets for business use has never been so complicated, and there are many factors to consider when deciding.

For instance, with a mobile workforce, using an expense-tracking application might be a policy. Suppose users have a mix of Apple and Android handsets. In that case, the expenses application might not be available on both meaning the business has to use different systems to track expenses from other users, which will complicate reporting and management and inevitably increase costs.

These are some of the questions before choosing a mobile device. Companies also need to consider issues of having numerous different mobile devices in use and the implications for the support of users and business applications.

  • Look and feel?
  • How will it be used?
  • Will it integrate with existing business systems?
  • Is it secure, and can it be remotely wiped if lost or stolen?
  • How will IT support it?
  • Will it work with existing car kits, which are usually built-in and use Bluetooth?
  • What is the actual battery life?
  • What is the total cost of ownership?
  • Will the manufacturer support it with software upgrades and fixes?
  • Are the apps you need available and cost-effective?
  • Will software on the device be safe and free from malware in various forms?

Apple IOS or Google Android

For most people, the first choice is between Apple IOS or Google Android.

Which? have you done some reviews of mobile phones which is worth looking at before making a choice?

Considering all the issues, every company must make an informed decision based on its existing systems and needs. It is doubtful that allowing users to buy whatever handset they want will result in a cost-effective and easy-to-manage mobile infrastructure that fulfils business requirements. Read our article on Bring Your Own Device (BYOD) for more information.