Internet Domain Management and Domain Name Service managementInternet Domain management

Your company domain name tells the world so much about the company. Firstly it presents a professional image to the world. The choice of top-level domain is essential. Many UK companies choose .com when .co.uk would be more appropriate. If they are a UK charity, a .org.uk would be the correct choice. If the .co.uk domain you want is not available a .biz would be an alternative. For a UK Ltd company, a .ltd.uk would be a good choice.

Atomik.biz will advise on this important decision. The choice of domain hosts is essential. Buying on price is a mistake because the level of service is often inadequate. Many people learn the hard way that buying a domain is cheap and simple, but the cost of transferring a domain is much higher than buying the domain in the first place.

Atomik.biz will take the pain out of domain name management and will provide all the associated add-ons that successful businesses will need. All this will be done as efficiently as possible as well as giving the best value for money.

What is a domain? Atomik.biz is a domain and is different from www.atomik.biz which is a web address or Universal Resource Locator (URL). Different again is auser@atomik.biz which is an email address.

A domain is registered with a registrar. Domain name services (DNS) are needed for the domain to be useful and are what converts the words we type into our browser like www.atomik.biz into the network addresses which computers need to communicate.

DNS has other records that are vital to the efficient use of the internet and the management of the company’s web presence.

What can go wrong?

The domain has been registered, and the details of how to control it have been lost. The most common scenario is the domain was registered with a sales focused company over the internet, often from overseas. These are cheap, but if the login is lost, it can be a significant problem to regain control of the domain. These problems are mainly due to the security systems designed to stop domain theft.

The registrar is taken over or goes out of business. Although not a common problem we had an issue where one registrar was acquired by another who took over billing of the domains. They did not update the domain management and were very unhelpful. As a result, the domain became unmanageable. If a domain is a .co.uk, then this would not be too serious, but in this case, it was a .com which made it more difficult to resolve.

If not correctly configured, either the service won’t work at all or other less easily diagnosed problems occur. A good example of this is the problem of SPAM. Over the last few years, technologies have been developed to reduce SPAM. One of these is the SPF record which is an entry in DNS. This publishes to the Internet the addresses of machines authorised to send email for a domain. Many domains do not have an SPF record which leaves the target domain open to SPAMMERS sending emails appearing to come from their victim.

There are other times when being able to make quick changes to DNS are essential. An example is where a third party is selling an Internet service like an SSL certificate and request a DNS change to prove ownership of the domain.

Who should manage DNS?

In our view, the systems engineer should manage a company’s DNS and not the web developer. The reason for this is that the web developer is only interested in the website whereas the systems engineer is responsible for managing all aspects of the network infrastructure. During ongoing maintenance of a network, DNS settings need to be changed for numerous reasons, and this needs to be possible without the delays of liaising with a third party. Also, the systems engineer is likely to have a better understanding of all the associated technologies. Infrastructure changes that require DNS changes are typically done out of business hours, so the systems engineer ideally wants to be able to manage the changes themselves in real time.

To manage your online services and image

Please use the Contact us page or call us on 01525540041 or 02033271747

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