Sage Line 50 running slow

  • Service: Networking
  • Date: 13/12/2011
  • Client:

One of Atomik.biz's clients is a tool warehouse selling power and hand tools to industry. They have ten users all using Sage line 50 to control stock and handle sales and invoicing as well as accounts. Despite having a modern server network with modern PC's, the performance of some aspects of Sage Line 50 has been poor. Invoicing and reports runs slowly and effects efficiency and their ability to service customers. They have a large number of clients and handle a large number of transactions. Sage support says the software is working correctly and the machines are within the required specification and just blames the network. The company was faced with several alternatives. Putting up with poor performance was not an option. Upgrading all the workstations to more powerful ones would have helped but with ten workstations would have been expensive and might not have been totally successful. The solution Atomik.biz proposed was to run Sage Line 50 on a terminal server. It was configured so that Sage Line 50 appeared to users as if it was running on their own PC. The cost of the hardware, software and services was much less than replacing all the existing PC's and the performance improvement much greater. A terminal server is a dedicated server which runs applications. The user's PC connects to it using a very efficient interface that handles mouse, keyboard and screen input/output to make it appear to be running on the local computer. Terminal services are typically used to allow remote users to run bandwidth hungry applications remotely. There are other benefits in control and security as well as allowing older computers to run modern programmes. Atomik.biz used this technology to solve a mission critical problem.

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